FAQ
We're here to answer you questions about shipping and order status.
How will COVID-19 affect my online order? |
Due to increase order volume and additional safety measure were are taking to protect our employees, it will take longer than usual for your order to arrive. |
How do I check my order status? |
Logging into your account and clicking on "Orders". This is the fastest way to get information about your EELEM online order. |
How can I track my order? |
Once your order has been shipped, we'll send you an email with a link to track the order on the carrier's website. By clicking on the link, you'll be able to check the status of your order once it is in transit. |
Still have questions?
No worries! We're here to help.
Contact Us