FAQ

We're here to answer you questions about shipping and order status.

How will COVID-19 affect my online order?
Due to increase order volume and additional safety measure were are taking to protect our employees, it will take longer than usual for your order to arrive.
How do I check my order status?
Logging into your account and clicking on "Orders". This is the fastest way to get information about your EELEM online order.
How can I track my order?
Once your order has been shipped, we'll send you an email with a link to track the order on the carrier's website. By clicking on the link, you'll be able to check the status of your order once it is in transit. 

 

Still have questions?

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